Terms of Service

1. Agreement to Terms

By accessing or using VoiceExec AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use the Service.

2. Description of Service

VoiceExec AI provides a voice-to-action platform that enables users to:

• Transcribe and analyze audio conversations
• Automate sales workflows and follow-ups
• Generate AI-powered insights and coaching
• Integrate with CRM systems and communication platforms
• Track and analyze sales performance metrics

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. User Accounts

To use VoiceExec AI, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to terminate accounts at our discretion, especially for violations of these Terms.

4. Acceptable Use

You agree NOT to:

• Use the Service for any illegal purpose or in violation of any laws
• Upload audio containing hate speech, harassment, or illegal content
• Attempt to gain unauthorized access to our systems or data
• Interfere with or disrupt the Service or servers
• Reverse engineer, decompile, or disassemble the Service
• Resell, rent, or sublicense the Service without permission
• Use the Service to build a competing product

5. Payment Terms

Billing: VoiceExec AI operates on a subscription basis. You agree to pay all fees at the rates then in effect.

• Fees are billed in advance on a monthly or annual basis
• All payments are processed through Stripe and are non-refundable except as required by law
• Failed payments may result in suspension of service
• Price changes will be communicated 30 days in advance
• You can cancel your subscription at any time; access continues through the end of the billing period

6. Refund and Cancellation Policy

Cancellation: You may cancel your subscription at any time through your account settings or by contacting support.

• Cancellations take effect at the end of the current billing period
• No refunds are provided for partial billing periods
• Data retention: We retain your data for 30 days after cancellation, after which it is permanently deleted
• Export your data before cancellation if you wish to keep it

7. Intellectual Property Rights

Our Property: VoiceExec AI, including its features, code, designs, and content, is owned by VoiceExec AI and protected by intellectual property laws.

Your Content: You retain ownership of your audio recordings, transcripts, and data. By using the Service, you grant us a license to process and store this content solely for providing the Service.

Feedback: Any suggestions or feedback you provide may be used by us without compensation or attribution.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOICEEXEC AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION OF CONTRACT, TORT, OR OTHERWISE, ARISING FROM YOUR ACCESS TO OR USE OF THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless VoiceExec AI from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

11. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, available at /privacy. By using VoiceExec AI, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in [Your Jurisdiction].

15. Contact Information

For questions about these Terms, please contact us at:
Email: support@voiceexecai.com
Website: voiceexecai.com